Essential Skills for Career Success

Essential Skills for Career Success

This training is designed to equip participants with the essential communication skills needed to succeed in today’s diverse and technology-driven workplace. Through practical, hands-on activities and real-world examples, participants will develop professional written and verbal communication skills, including effective email communication, workplace messaging, meeting participation, and presentation fundamentals. The course emphasizes professionalism, clarity, and adaptability when communicating with supervisors, colleagues, and customers across industries.

Participants will also explore communication strategies for teamwork, conflict resolution, and inclusive workplace interactions. Special attention is given to digital etiquette, virtual communication, and cross-cultural communication to ensure participants can navigate modern workplace environments with confidence. This course is ideal for entry-level employees, career changers, students transitioning into the workforce, and professionals seeking to strengthen their communication skills for career advancement.

Student Learning Outcomes:

  • Demonstrate professional written communication skills by composing clear, concise, and appropriate workplace emails, messages, and documents.
  • Apply effective verbal communication techniques in meetings, presentations, and one-on-one workplace interactions.
  • Use digital and virtual communication tools professionally, demonstrating appropriate etiquette and best practices in online and hybrid work environments.
  • Adapt communication styles to diverse audiences, including supervisors, colleagues, customers, and individuals from different cultural and generational backgrounds.
  • Manage workplace misunderstandings and conflict constructively using professional communication strategies that support collaboration and problem-solving.

Next Training Offering:

Wednesdays, July 1st - July 15th, 2026 from 9am - 10am

Location:

CCC Academic and Workforce Development Center
Room ELM 202
318 Madison Avenue
Elmira, New York

Cost: $45.00

REGISTER HERE

Contact: ilearn@corning-cc.edu or 607-936-5501

Cancellations with less than 3 days notice or failure to attend (No Shows) the first day of class will not qualify for a refund or reduction of charges.

Students may cancel 3 days or more prior to the day of class and receive a full refund. We solidify dates with instructors 3 days prior to the start of the class (or reschedule/cancel) and it is dependent upon enrollment. Cancellations with less than 3 days notice can not be refunded). Notification maybe done by phone to the Office of Workforce Education (607-936-5501) or email to ilearn@corning-cc.edu. 

Businesses in Chemung, Schuyler and Steuben interested in seeking funding to send promising leaders from their organizations to this training should contact CSS Workforce NY at 607-937-8337.

SUNY Corning Community College is committed to ensuring equal access to students with disabilities. If you believe that you will need accommodations while taking this course, please contact Accessibility Services by phone 607-962-9262 or email Accessibility@corning-cc.edu to begin the process of requesting accommodations. We strive to coordinate accommodations in a timely manner, but some accommodations may not be available when you need them if you do not give timely notice.

Head-and-shoulders portrait of a person with long dark hair, wearing a patterned jacket over a black top and a small necklace, standing indoors against a softly blurred background.Boby Akhi is a full-time faculty member in the Business Administration and Accounting Department and former Chair of the Diversity Council at SUNY Corning Community College. She is currently pursuing a Doctorate in Higher Education Leadership at Maryville University. Boby holds three master’s degrees and two bachelor’s degrees, and was awarded the prestigious Presidential Gold Medal for achieving first-class honors in her first graduate program.

With six years of teaching experience in both the United States and Bangladesh, she has also worked in the corporate sector, including a role at John Deere. Her academic interests include leadership and gender, international business law, entrepreneurship, and higher education development.
In 2025, Boby was selected for the inaugural New York State Association for Career and Technical Education (NYSACTE) Postsecondary State CTE Leaders Fellowship, joining 15 leaders from across New York State. An active workshop and conference presenter, she is fluent in four languages, a former member of Junior Chamber International (JCI), and an avid traveler who enjoys learning about diverse cultures and cuisines.